1. About This Policy
This policy explains how Sydney Tree Services handles information submitted through this website and information generated when the website is used.
Last updated: 23 July 2026
2. Information You Provide
A website enquiry may include your name, email address, telephone number, suburb, message, page context and any images you choose to upload. We use that information to assess and respond to the enquiry.
Do not submit sensitive information or files that are unnecessary for the enquiry.
3. Website and Measurement Information
The website and its service providers may process technical information such as device and browser details, pages viewed, referral or campaign information, approximate location, security signals and event timestamps. This information supports website operation, security, performance and measurement.
Contact-form analytics are recorded only after the server accepts a genuine delivery. Names, email addresses, telephone numbers, messages and uploaded files are not sent to analytics as event parameters.
4. Service Providers
We use service providers to host the website, deliver contact-form emails, protect forms from abuse, maintain privacy-safe delivery state, measure website use and display current Google review information. Those providers may process information in Australia or other countries under their own terms and privacy practices.
Google services are subject to the Google Privacy Policy.
5. Storage, Security and Retention
We use technical and organisational controls intended to protect submitted information. No internet transmission or storage method is completely secure.
Privacy-safe form state uses hashed identifiers rather than contact details or message content. Enquiry content is retained only for legitimate business, security, record-keeping or legal needs, then deleted or de-identified when no longer required.
7. Access, Correction and Questions
You may ask what personal information we hold about you, request a correction, or ask a privacy question. Some information may need to be kept where required for legitimate record-keeping or legal reasons.
Contact info@sydneytreeservices.au.
8. Policy Updates
This policy may be updated when the website, service providers or handling practices change. The current revision date appears at the top of the policy.